Unique Identification Authority Of India [UIDAI] — Document upload stuck forever

Hi,
I uploaded my POA & POI for 10 year Aadhar update KYC in May-2023.
It's nearly 8 months gone on myaadhar website and it is still stuck at validation. UIDAI is unable to terminate that request so that I can raise another one. At this stage I can not raise another request as it says previous is in progress.

I have raised several complaints but none have been resolved. Calling 1947 is useless.
Aadhar website is a third-class implementation.
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    Unique Identification Authority Of India [UIDAI] Phone
    +91 11 2348 1126 [Delhi]
    +91 22 2216 3494 [Mumbai]
    +91 40 2311 9911 [Hyderabad]
    Unique Identification Authority Of India [UIDAI] Address
    Government of India, 3rd Floor, Tower II, Jeevan Bharati Building, Connaught Circus, New Delhi, Delhi, India - 110001
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