Comments
The bus was suddenly cancelled four hours before scheduled departure. The reason given over phone is that the bus is simply unavailable. Looking at the earlier complaints made by customers, I am worried about refund as well. Very poor. Will never book again with Universal bus.
Reply
very worst service in universal travel
PNR NUMBER : UNI93008.
BOOKING VIA PAYTM.
travel date 5.3.2021
BUS FROM CHENNAI BREAK DOWN IN A HOUR. BUS INCHARGE NOT WORK PROPERLY. TWO LADIES MIDIGHT WAITING AN ONE HOUR THEN CHIDAMBARAM BUS ARRIVED. WE WILL GET THE TICKET TO CHIDAMBARAM AND PAID MONEY. VERY DISAPPOINTED TO ME... IM DEPRESSED. .. KINDLY REQUEST TO REFUND MY MONEY..
PNR NUMBER : UNI93008.
BOOKING VIA PAYTM.
travel date 5.3.2021
BUS FROM CHENNAI BREAK DOWN IN A HOUR. BUS INCHARGE NOT WORK PROPERLY. TWO LADIES MIDIGHT WAITING AN ONE HOUR THEN CHIDAMBARAM BUS ARRIVED. WE WILL GET THE TICKET TO CHIDAMBARAM AND PAID MONEY. VERY DISAPPOINTED TO ME... IM DEPRESSED. .. KINDLY REQUEST TO REFUND MY MONEY..
i am apply the refund request more than 30 days, amount not refund me very worest service,
PNR NUMBER : UNI93008.
BOOKING VIA PAYTM.
travel date 5.3.2021
BUS FROM CHENNAI BREAK DOWN IN A HOUR. BUS INCHARGE NOT WORK PROPERLY. TWO LADIES MIDIGHT WAITING AN ONE HOUR THEN CHIDAMBARAM BUS ARRIVED. WE WILL GET THE TICKET TO CHIDAMBARAM AND PAID MONEY. VERY DISAPPOINTED TO ME... IM DEPRESSED. .. KINDLY REQUEST TO REFUND MY MONEY..
PNR NUMBER : UNI93008.
BOOKING VIA PAYTM.
travel date 5.3.2021
BUS FROM CHENNAI BREAK DOWN IN A HOUR. BUS INCHARGE NOT WORK PROPERLY. TWO LADIES MIDIGHT WAITING AN ONE HOUR THEN CHIDAMBARAM BUS ARRIVED. WE WILL GET THE TICKET TO CHIDAMBARAM AND PAID MONEY. VERY DISAPPOINTED TO ME... IM DEPRESSED. .. KINDLY REQUEST TO REFUND MY MONEY..
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
10%
Complaints
140
Pending
0
Resolved
14
+91 98 4222 1926
+91 98 4242 1926
Universal Travels #70, Omni Bus Stand Koyambedu, Chennai, Tamil Nadu, India