University Grants Commission — JRF scholarship not received due to transaction failure from UGC

Sir/mam,
I am a student at Banaras Hindu University, pursuing my PhD. I had applied for my UGC JRF scholarship from Dec, 2020 to June, 2020 but I haven't received it yet due to some transaction failure from your end. Please do the repayment or tell the procedure to get it repaid. I had contacted my bank and there is no issue from their end.
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