University Of Calcutta — Result not received

Respected Ma'am/sir
I am from Umeschandra college, had appeared for my 1st year supplementary examination held on 2020, the results of which were out by January, but there are many students who haven't received their results yet, I have lost two job opportunities and it's becoming harsh to sustain in this difficult time without a job, I am making continous visit to the college and CU itself but am receiving the same answer back to back, that the result will be delivered directly to the college.. it has been around 5 months approximately...
I urge you to help us please if it's possible...
The upcoming pandemic is life taking and if I won't be able to help my family we will be in deep trouble...
Please, please look out into the matter...