UPSRTC — Refund amount of online ticket

UPSRTC — Refund not received
I
Umar Chaudhary
from Bijnor Uttar Pradesh
Feb 6, 2022
I booked ticket from Upsrtc website. And later on the bus was cancelled. When I enquired about my refund Through mail I got a revert from third party that had refunded the amount and also I was told that for further information please contact UPSRCTC. I contacted UPSRCTC but they never respond. I also complain on Jansunwai but still the is in pending status.
The details are :
Ticket No = 14870249
PNR No = XMBD[protected]
Date of Journey = 25/06/2020
Amount = 331.00
Reservation from: Kaushambi
Reservation to: Moradabad
Bus Service: Janrath
Boarding time: 08 : 15