We ordered study table on 1st August 2022 and since 5th August 2022 it is showing near by hub, but not delivered.Tried connecting to live chat no one even bothers.It was scheduled to be delivered on 16th August, when called the customer care, the representative was too rude and told to wait for 24hrs to get back and check status, now after 2 days 18th August when no one even bothered to call or send my delivery, we again called the customer care, then also no one have any answer, they only linger.Most unprofessional, lack of Supply chain brand.When asked for refund they have no answer and when asking for delivery they are shut.
They have delhivery as there delivery partner which again doesn't respond.Very very unsatisfied.They put wrong comment on tracking site saying the address is wrong but i get atleast 5+ delivery from this.How is it possible?
Urban ladder is most unprofessional, company is ever seen.They are least bothered about customer satisfaction. Was this information helpful? |
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