Urban Ladder — robert motorized recliner

Address:

Bangalore, 560078

I bought this recliner on 23 nov 2017. They sent me a faulty product. They had to replace it twice and finally sent me the product on 9th july 2018...
I am 66 kg’s and occupy the left side of the recliner... The right side remains as is (As it’s barely used but the left side is now broken.
I bought this for over 50k..

If someone weighing 66 kg’s can literally break the recliner, i wonder what would happen if a man would have sat on the recliner??

Why was this faulty product sold to begin with. They say that their products are faulty in the mail so why sell it to people??? It’s not a cheap product that i use it and throw for an year!! If it was a 5-6k chair, i could still manage to let go.. But this is not acceptable.