Usha — Ceiling Fan Chain cords and Fasteners missing in the box

Dear Sir,

I have purchased a Usha fontana fan through online dealer SMG India Sector-332 Sector-15 Huda Jagadhri Haryana dated on 28-Mar-2021 when i open the box Chain cords and fan mounting Fasteners not available in the box.

Many times informed to Usha Customer care and Service team.
Every time they have said escalated your concern for Service team.
Till now no body consult with us.
I have continue follow up with Usha team members since 04-Apr-2021 but no body take my matter seriously.

Kindly look into the matter on urgent basis and arrange my Missing parts on top priority.

Attached bill details for better understanding.

Thanks & Regards
Amrik Saini
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