[Resolved]  Usha International — Geyser supply is not getting ON

Address:

Muzaffarpur, Bihar

I had purchased one no Geyser o[censored]sha make on 04.11.13 from shiva trading, Muzaffarpur, Bihar. In the month of July'14, it had developed problem of not getting ON. On registering complaint through toll free no, it was attended several persuasion only after one month on registering complaint in writing. Now this time it is again not getting ON. I have already registered my complaint through toll free no on 28.11.14. The complaint no is C[protected]. This time again nobody has contacted till date to attend my problem though have talked twice to toll free no [protected]. As the product is still under warranty period so kindly ensure its rectification at the earliest. From the recent experiences I can very well say that the response & after sale service of company is extremely poor towards customer. Now I am planning to raise this issue to the highest authorities o[censored]sha International. A K Shukla