Usha International — Usha dry iron ei 3302 making noise on the very first day of purchase.

Address:

Thane, Maharashtra, 400601

We had bought a usha dry iron ei 3302 gold from mahavir sales, address - kanchan ganga bldg, shop no -2, shivaji path road, thane _ w, phone no[protected]. The sales person in mahavir sales gave the iron whose manufacturing date is 1 year back. As we bought the iron home & checked it we found that the plate in the iron was making noise. We immediately contacted mahavir sales but they started arguing & quarelling and creating nuisance. We even contacted the regional sales manager mr tutu konwar whose contact number is - [protected] o[censored]sha international to complain about the product. But in vain. Even mr tutu started quarelling saying that they are not responsible for any defects in the product. We then contacted the tollfree number o[censored]sha international for complaining. Arjun vishwakarma from usha came for servicing. He didnt even serviced the iron & said the iron was ok.

So, as soon as the usha products are sold. Nobody cares neither from the company nor from the shop from where it was purchased. The iron is still making noise. Is this the reason why we are purchasing products o[censored]sha international. The iron has 2 years warranty but it is of no use. The company dosen't care for the product from the very first day it is sold than how will they give service for 2 years.