Usha Shriram — water heater issue, (complaint no 157701) on 19th june and no response to complaint till date

Address:

#204 saidarshan appartment

With reference to the water heater not working, this was bought on 12 october 2019 and very much under the warranty period.

This complaint was raised on june 19 with the complaint no 157701, and subsequent calls have been made every alternate day to the customer care no and every time the person picks up the call gives an assurance that it will be rectified in next 24 hours, but till date that 24 hours has never happened., request to speak to the manger is declined,.

I have spoken to the following peoples,

1) karamdeep - 2 times
2) shwetha -2 times
3) swalia - 2

So not sure what these do after attending the complaints, usha has one of the worst services

Now iam forced to get it repaired from outsourced electrician., as i will only end up waiting for somebody to turn up from usha and waste my money on calls