Uttar Pradesh State Road Transport Corporation [Upsrtc] — Amount was deducted from my account but ticket wasn't booked I want my money back

Account Details: guest account
gmail: [protected]@gmail.com
Phone: [protected]
I have booked 2 tickets from Alambagh to Anand Vihar Bus Terminal via Agra Expressway 2x2 Bus Service. An amount of 2090 rs. was deducted from my google pay upi and the ticket was not booked. I asked the customer care and they said if the ticket is not booked then the money will be refunded. I am attaching the screenshot of the payment.
Please refund my money as soon as possible.
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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