Uttar Pradesh State Road Transport Corporation [Upsrtc] — bus didn't come on bus station

Address:Moradabad, Uttar Pradesh, 202413

I booked my bus ticket using upsrtconline.com website and my ticket PNR number is kasb[protected] but the bus didn't come to the bus station, station master doesn't have any information about the bus(bus number etc) even he doesn't have the bus driver and conductor number, no one call me and inform me that bus is late or cancelled. At least provide the bus conductor or driver number so that we can track them.

I was not able to cancel my ticket, please do need full
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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Hi,
Its been 16 days and they havent return my cancelled refund yet, its 2000 bucks, but nobody cares at their customer care office, no one picks the call or reply to emails, people were talking that after new CM, UP has changed but yes i can see the change, bloody corrupt officials.
Ticket no.8517583

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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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