Uttar Pradesh State Road Transport Corporation [Upsrtc] — Complaint regarding booking of Volvo ticket at Varanasi Bus station

Address:

Varanasi, Uttar Pradesh, 221002

Regarding to above cited subject it is hereby intimated that i was visited at ticket Booking Counter at Varanasi Bus station to get a ticket from Varanasi
to lucknow Charbagh in r/o volovo and other ac busses, there i didn't get any responsible person to booking of ticket at Booking counter and some epmployes o[censored]psrtc whose were sitted in chamber of booking counter rediercetd to here nd there to confirmation about ticket why it is not booking here nd continiously told me if you have to get ticket for your destination you could avail the online booking facility only, we are already directed to end offline facility in r/o booking of Volvo Busses and other AC busses booking.
In this regard i want to know that is it true ? at varanasi bus station there are booking facilty are stops if yes kindly intimate me why or make sure the mattter should be pasted at bus stop counter in written format and other one is that if it is not true then action should be taken for why such persons tretade wrongly with public other wise this matter will be gone at higher level.