Uttar Pradesh State Road Transport Corporation [Upsrtc] — Indecent behaviour from bus drivers/conductors o[censored]P buses

This is not a complaint. I just want to know that why UP buses are more costly then other state buses and the staff is way more rude. हम पैसे भी ज्यादा दें और बदतमीजी भी सहें?

I sat in a bus going from Delhi to Haridwar/Rishikesh as I wanted to go to Modipuram from Delhi. The conductor said that the bus will go to the place so I took a seat.

Later I got down from the bus to ask one other bus conductor (Delhi to Dehradun) that whether his bus will go to Modipuram. At first he agreed. Then the first conductor came and said something to him. Then the second conductor denied.

Now, I was going to sit in the first bus only as I had understood what was going on. But the first conductor started throwing tantrums saying that he won't allow me to sit in the first bus (Haridwar/Rishikesh). Asked me to sit in the Meerut bus instead. I requested him but he denied. His words were - "Bhai ab tu Meerut wali me baith Jaa, mai nahi bitha Raha"

Later I sat in the Meerut bus only causing a lot more inconvenience. It was even less cost effective. I was charged 150 rs for Delhi to Subharti. If I had taken Haridwar or Dehradun bus then it would have cost me way less. I would have gotten off near my home and not too far away.

This is not the first time I have seen such indecent behaviour. This has happened a number of times.

As a passenger am I not allowed to choose the bus I want to sit in? Should I travel as the bus conductors seem fit. मतलब खुली दादागिरी है। ऐसे बरताव करते हैं ये लोग जैसे की इनकी खुद को प्राइवेट बस हो।

जल्दी से जल्दी इस समस्या का समाधान करें।

I have attached pictures of the number plates.
Was this information helpful?
No (0)
Yes (0)
Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uttar Pradesh State Road Transport Corporation [UPSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    641
    Pending
    0
    Resolved
    68
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
    View all Uttar Pradesh State Road Transport Corporation [UPSRTC] contact information