Uttar Pradesh State Road Transport Corporation [Upsrtc] — Miss guidance by conductor and toll free no [protected] does not work at night

Address:	Kanpur, Uttar Pradesh, 208001
Website:	Upsrtc

I am travelling from Kanpur to raebareli by bus no UP 72 8442 of pratapgarh depo.
First of all I was misguided by conductor that the bus will start at 1:30 am but the same dint happened and when I reached the enquiry office and asked for the complaint book the staff replied the book is not present and to go to room no 8 in office and I reached there a madam sitting over there sent a person to see the matter and in front of that person also the conductor said to me that lodge a complaint against me and do whatever I want to do