Uttar Pradesh State Road Transport Corporation [Upsrtc] — No service for punctured bus

Address:

Lucknow, Uttar Pradesh, 226001

24-4-16
we have got the bus number "up 42 0632" from jhakarkati, kanpur at 9:15 PM to lucknow. But its tire got punctured at 12:00 PM, just before amausi airport and bus driver has taken it to the bus service station nearby.
the officials present their were not helping at all. even staff which was present their were not trying to do anything. when the driver had offered 50 rs to a person, he then changed the tire. At 2:30 around the tire was changed. No body was arranging another bus for the passengers at night. women were also their. they can not go alone at that time. no body was bothering for their security.
i felt so terrible at that time.
after this i cannot do bus journey anywhere.