Hi UPSRTC,
I booked 2 tickets on 15/10/2021 for my journey on 03/11/2021 21:45 from Kaushami (KASB) to Lakhimpur Kheri (LKM) in Janrath AC sleeper via UPSRTC online, having PNR no. XLKM[protected].
But when I reached the bus station that bus was already cancelled, and money was also not refunded till now. I also enquired about the refund amount at LMP station but every time I was told that due to COVID-19 the refund may get delayed and wait for some more days for the refund amount.
In this regard, I shall appreciate it if you can arrange the refund at the earliest possible time.
Please acknowledge this mail and I hope for your prompt action.
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