Uttar Pradesh State Road Transport Corporation [Upsrtc] — Refund for bus ticket

This is to inform you that my name is Garima Shukla and I am writing this complaint to request for refunding the ticket amount i.e. Rs 1480/-

I would like to bring into your consideration that on 21/04/2022, I booked bus (janrath 2x2) ticket from UPSRTC website, from Kanpur to Azamgarh. The booking id is[protected]D05.

The scheduled departure of bus was 17:30, but the bus didn't arrived and after contacting UPSRTC customer care, they told me that the bus is cancelled due to some reasons, which makes me eligible for complete refund for the tickets.

Also, I mailed on Upsrtc concerned email ids but after several reminders they are not responding.

For your reference a copy of ticket is attached herewith.

Hence I request you to do the needful.

Thanking you

Garima shukla

Contact no. [protected]