Uttar Pradesh State Road Transport Corporation [Upsrtc] — Refund of ticket not booked payment done two times

Mai 25 June ko noida se aligarh ki ac bus ticket upsrtc ki official website se kar rha tha. seat select karne k baad payment k liye screen par qr code aaya maine scan kiya payment kat gya par ticket book hi nhi hui aur booking cancel ho gyi maine fir ticket book Kari fir se payment kat gyi aur fir ticket book nhi hui maine fir doosre payment mode se ticket book Kari to ho gyi mera 2 baar extra payment kata bt ticket book nhi hui isme se ek ka refund mera account mai aa gya hai. mjhe pe booking is b nhi hai sirf phone se payment ki transaction I'd hai maine iske baad upsrtc ko mail ki koi jawab nhi aaya iske baad maine Twitter pe complaint kari kuch b nhi hua isliye meri help Kari jaye. Mjh pe 2 transaction k screenshot hain imse se ek ka refund aa chuka hai mjhe baki k ek transaction ka 831 rs refund dilaya jaye