Uttar Pradesh State Road Transport Corporation [Upsrtc] — Regarding Refund of my two tickets

I booked two tickets, one from Lucknow to Varanasi and the other from Lucknow to Raebareli on 26th June 2022, but the bus got Cancelled and I made calls on toll free number they asked me to mail on online.[protected]@upsrtc.com, I had send many mails regarding the refund but they never replied. I need my refund.

Ticket details are mentioned below:

1)Transaction ID BUS_311506_20220626
Ticket no. 000262D7C6
Booking i.d 00000004C0D2

2) Transaction ID BUS_311493_20220626
Ticket no. 000262D7CA
Booking i.d. 00000004C0C5

Regards
Zeeshan Shamim
(M)[protected]