Uttar Pradesh State Road Transport Corporation [Upsrtc] — Service not met commitment

Address:

New Delhi, Delhi, 110024

I was travelling in volvo (ac and push back seat provide free water in the bus) bus service in upsrtc's night 11:30pm service from delhi (kashmiri gate bus station) to rishikesh.
First they didn't provided the water bottles as it is the commitment from them everytime, and i was expecting the same and didn't bought any water bottle for me when i felt thirsty asked bus conductor for water but he replied annoyingly we don't have water it is not provide to us from depot.
I have to travel with no water and thirst throat until bus reached khatauli (3 hrs)

Next, the bus push back seat was not working as well and this is the main service me as a customer expects to travel in night so that i can sleep and give rest to my aching back. but the seat was not getting pushed back, i have to travel in sitting pose and could not lean back which leads to straining back. asked conductor about it, he said blatantly that i can't do anything you have to travel like this. don't complain about anything to me now.
Go and complain on phone numbers given on ticket and arm.