Uttar Pradesh Technical University — not received marksheet but paid for it

Sir,
I have applied for the marksheets of 1st, 2nd and 3rd year and a migration certificate but only migration has come but i paid for both marksheets and migration. And in document which come from aktu, it is written in that it contains all marksheets and migration certificate but does not contain marksheet. I want my marksheets of 1st, 2nd and 3rd year. My roll no. Is [protected].

Please help
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