[Resolved]  Vacations Gateway — Most dangerous cheating company trying to cheat second time

Address:Gautam Buddh Nagar, Uttar Pradesh

Today I got a call from this company that they want to refund my amount around 5949 * 2 packages rupees which was taken from on April 09th 2013. I asked for cancel my booking and need my money back on 10th of April as they are offering we can cancel in 7days if we not interested. But till now I did not get anything. Today they are saying that they got my refund application and they send me link to my mail id which is having payment process, but they are saying that after I will get a confirmation after providing all my bank details in the process page for DEBIT / CREDIT. I understood that they need my money more and I raised that why I need to do this for refund as this is not the way for refund and it is for payment process, the guy get little bit serious and started arguing with me and asked me to do the same process again. But I disconnected the call. Please be aware from this company as this is the most dangerous which are thinking consumers are fools to pay again and again.. I got a call from this number +[protected]
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Complaint marked as Resolved 
Vacations Gateway customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2015
Vacations Gateway Customer Care's response
Dear Sir, we will look into this matter. As you provided the number. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co
Complaint comments 

Comments

Dear Sir,

A similar issue has happened with me also and i am going to bring up a consumer case against the company. If you still feel cheated please let me know we will bring up a collective class action suit against the company.


Regards,
Parth Chandra
+91 [protected]
The same situation come to me also, offering refund and asked for Rs.750 processing fee which should be paid thru debit/credit card only. Trying to take debit card number, CVV and OTP. Once they got all details they steal money from our account. They will say Rs.750 but debit Rs.8549 or high amount.
Please do lodge your complaint with Noida Police. They are very helpful and you will get your money back.
We can help in refund. Please send detailed complaint to [protected]@live.com

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    Vacations Gateway Phone
    +91 12 0652 1233
    +91 12 0652 1232
    Vacations Gateway Address
    C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301
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