[Resolved] Vacations Gateway — Not providing the Hotel accomodation package | |||
Respected sir, i have purchased hotel accomodation package from vacations gateway on dated 8th december 2014 by paying rs.8549 from account no.[protected] of state bank of hyderabad, market yard branch, latur, maharashtra to inb vacations gateway tech- vctgate payment .This offer is for 4 persons for 4 nights and 5 days in india, thailand and malaysia.This offer is valid for one year from purchase date. Company e-mail :[protected]@vacationsgateway.Com.Co now i have booked 2 nights and 3 days accomodation for 2 persons at rajasthan palace hotel, jaipur which is one of the listed hotel on dated 19 jully 2015 and send the mail. Up til now the company has not answered or mail me .Kindly help me. Dr.Ashok S Dhumal Ajinkya Hospital, Basweshwar chowk, Latur, pin code 413512, Maharashtra Mobile no. [protected] Was this information helpful? | |||
Complaint marked as Resolved
Respected Sir,
I soon as I lodged my complaint, Vacation Gateway Company person called me on my mobile 2 times at 11.18 pm &11.34 pm on dt.21 /08/2015 & demanded me my ATM card no. to return the amount on my account. And at the same time he enquired me the amount present in my bank account. I told him the amount present in my saving bank account, then he told me that at least Rs.5000 /- should be there in your account. Then & then I will return the paid amount Rs. 8, 549/-.in your bank account. I thought there is something cheating in this talk so I refused to provide my ATM Card no. Then he told me I will not return your amount or hotel accommodation package. You can go anywhere nothing will happen with your complaint.. His mobile no. was 07053584081.So kindly give me justice.
Dr.Ashok Dhumal Vacations Gateway customer support has been notified about the posted complaint. Verified Support Aug 22, 2015 Vacations Gateway Customer Care's response Dear Sir,
Contact number:[protected] not belong to our company.
we request you do not share your card details with any one.
and the package which you have we will share availability with you.
Thanks & Regards,
CUSTOMER CARE TEAM
Phone:[protected]/ 6521233
Email: [protected]@vacationsgateway.com.co
Visit us at www.vacationsgateway.co
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