Van Heusen — Return and refund

Address:	Ecommerce Division, Madura Fashion & Lifestyle, A Division of Aditya Birla Fashion and Retail Limited No. 517/2, 527, 528, 529, 530, 531, off Madivala
Website:	www.vanheusenindia.com

Sir,
I purchased a sling bag of 2299 . I made a return request on the same day my product is delivered (23rd sept), my pickup was failed and since then no message, no call, none, I have made huge number of complaints..
order id : 5085431
My return ID:[protected]
My tracking ID :R[protected]TDN
my number : [protected]
my email id : yash.[protected]@gmail.com
All the complainants I have registered their case number are below
Case number-    CAS-254888-C1G3H3 
Case number-    CAS-254010-K7X5K6
Case number-    CAS-253934-M9W0P5
Case number-    CAS-253772-H9V6J0
Case number-    CAS-253045-B6Z9Q4
Case number-  CAS-253044-F8R9N8
Case number-    CAS-253037-D4D5F1
Case number-    CAS-252891-H6M1V3
Case number-    CAS-252814-P5R5B5
Case number-  CAS-252815-H6X9X1
Case number-    CAS-252572-D8J2V2
Case number-    CAS-252455-G8T1D4

Here I attached a screenshot of (Take action page ) when each time I click on submit it just shows . Something bad just happened . Please contact customer support.
And all above are the customer case no.s... Didn't expect this type of thing from such a huge company.
Please help me .. I want my money back... Please 🙏
Thankyou!