Verma Travels — bad service

Address:

Ambetkar parisar, in front of board office, MP nagar, Bhopal, Madhya Pradesh, 462011

My booking was from mumbai to bhopal on 18/10/2019. Drop in bhopal was around 9:30 am on 19/10/2019.
Bus no ap39ta2474
But we reached bhopal at 3 pm.
All this happen because while crossing maharashtra border chekpost our bus was stopped around 2:30 am in morning the bus permit was expired 20 days before and driver had to pay for the permit charges and release the bus. But he said he was out of cash and travel company was also not responding to the problems. Why shall we passengers face problems till morning 8:00 am bus was not left until the driver pay the fine. But in all this we passengers including children ladies all suffered. People had meeting some important work and we could not reach on time. For 6 hours bus was in detention area. Why did the police and travel company let the passengers suffer. Who is responsible for the loss we had. And verma travels service is day by day going worst. Government shall shut down this bus services who dnt take care of there passengers. Even in images you will find another verma bus also standing same problem with that bus they also did not have their permit and insurance. Verma travels is running their business illegally they should be stopped.