Verma Travels — Bus got 6 hour late, I want my money back. My wasted my day, had to take leave from office, missed important meeting.

Address:	Varma travels, ISBT bhopal madhya pradesh.
Website:	www.vermatravelsindia.com/m/#/tabs/home

Dear Team,
This is regarding my journey on 11-12 may from pune (Sangamwadi) to Bhopal (Isbt), ticket no. is - TR6A46818676

bus was supposed to come at sangamwadi bus stop at 06:50 pm but it reached there at 7:30pm (almost 45 mins delay) and next day on 12th may bus reached to isbt bhopal at 4pm instead of 10am (6hours delay). Bus staff is saying there were some technical issues in bus but that is not my concern. Bus staff should have checked the technical issues before starting journey.

What kind of service is this? I lost my full day, missed my office, missed my meeting who is going to pay for all this.
I want my money back ASAP. No apologies or sorry statement required, just give my money back.