Verma Travels — They canceled my ticket at 11:30 pm on 13th May

Address:Booking verma travelers bus via Redbus

I have booked confirmed ticket for journey from Hoshangabad to Nagpur for 13th May. I was supposed to board at 11:30 pm. I spoke to the bus conductors and he told bus is running late and he will call me in sometime. After sometime I got a call from bus operator +[protected] saying bus is canceled. I was standing with my family in the middle of the night at the boarding point.. I saw the bus was moving in the tracking link. But he said bus is going somewhere else.
He disconnected the call and stop picking my call afterwards.

Suddenly I got a msg
PNR: 4448319, Shifted seat nos: Ex-U6, Ex-U5, Ex-15U on Service No: RG-INDNAGPUR, Boarding : Hoshangabad at 11:30 PM, Remarks TICKET CANCEL - Verma Travels

What do i do in the middle of the night standing there.
I have a connecting flight to blr next day.
I had to arrange an alternative arrangement for me to reach Nagpur next day. There were no trains no reservation were available at that time. I had to pay extra to reach Nagpur.
I was in mental agony at that time.

Request you to please take strict action against the operator.
And provide me the compensation accordingly.
Was this information helpful?
No (0)
Yes (0)
Verma Travels customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Verma Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    153
    Pending
    0
    Resolved
    4
    Verma Travels Phone
    +91 75 5420 3237 [Head Office]
    +91 75 0906 2252 [Bhopal]
    +91 75 0906 2254 [Indore]
    Verma Travels Address
    Shop No. 08, Ambetkar Parisar, MP Nagar, Bhopal, Madhya Pradesh, India - 462011
    View all Verma Travels contact information