[Resolved] Via.com — Could not board flight on 6.11.2016 -departure time mismatch | |||
1. i was not able to board the flight (ai 93) on 06.11.2016, as there is a mismatch in flight timming mentioned in your ticket (pnr : j0cfh). The departure time is mentioned in your ticket is 21.25 pm. But air india ai -93 departure time was 21.05 pm. Hence although i was 1hr and 5 minutes before in airport, i was not allowed to board the flight. (the airport authority made the comments in the ticket) 2. because of this problem, i could not report to my office on 07.11.2016 3. i have to book a high cost ticket rs.8123, jet airways ((pnr : aufwcu) on 09.11.2016 and reported office on 09.11.2016. I have sent mails to [protected]@via.com (chaitra m), but no proper response Pl consider this as most urgent and resolve and credit for the loss incurred. Regards Thenmozhi krishnan Mail id: thenmozhi. [protected]@gmail.com Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Nov 29, 2016 Via.com / Flightraja Travels Customer Care's response Dear Sir, We deeply regret for the inconvenience. We have forwarded your issue to the concerned team. They will get back to you at the earliest. Thanks, Via Care | |||
 1 Comment | |||
Comments
I had to cancel my tickets both the way and lost all the money ...Such a bad experience with via.com .. Would never suggest anyone this website.
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