Pnr no qpjh9b from indigo airlines travel date 26 march 2020 was cancelled and refund was done to via.com, till now i didnt get any refund and customer support is not responding.
only once they responded
Dear Krishna,
Please note that we have processed the refund for the above-mentioned booking, below are the transaction details for your reference.
The transaction details below are for Truejet & Indigo only.
Order Reference No. FMNBA377PVW0N
Payment Details:
1. 15/10 14:27 - Capture - Amount: 15712 - Transaction id:[protected] Transaction Successful(TRANSACTION SUCCESFULL)
2. 23/03 12:33 - Refund - Amount: 400 - Transaction id:[protected] Transaction Successful)
3. 05/02 17:25 - Refund - Amount: 7419 - Transaction id:[protected] Transaction Successful)
In case of further assistance please do not hesitate to contact the undersigned, Take Time To Be Kind
Phone[protected]
Email [protected]@via.com | Web www.via.com
booking was cancelled and refunded to via by indigo on 14 april 2020 and via.com says refund was done in march itself??? how is it possible
their customer care no just gets hold for an hour and disconnects
and i am not getting any reply form their support mail id ...what to do
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