Via.com / Flightraja Travels — Not Refunding my Payment | |||
I have been contacting via.com since last two days for refund of my entire amount but they are not refunding. Airlines have transferred the money to via.com immediately . I have been continuously contacting via.com through IVR but calls are dropping and if get connected they are just saying that they have refunded my payment. There is no proper customer care, executives are shouting on customers. As per rule they have right to keep 1200 Rupees cancellation fees but they deducted RS. 3600 ruppees from my payment when I asked why hold my Rs.2400 extra but they don't have proper explanations. Till date I haven't got any refund from this firm. I think this firm is having malicious intentions. Please take some action against the firm. My booking id : FMNLA3JUFYY1X. Was this information helpful? | |||
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Via.com / Flightraja Travels customer support has been notified about the posted complaint. | |||
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+91 80 6781 8181
+91 80 4043 3000 [Corp Office]
Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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