[Resolved]  Via.com — Missguided advertisement and fake diwali offer

Address:560045
Website:in.via.com

This company is miss-leading people by highlighting Diwali offer ads on their website by saying "Flat 50% cashback" there is not clear details about offer condition on their page. They put a small popup link about 'via 1 point = 1 rupee' but they did not mentioned anything that your transactions will end up with cashback points and not real Cash Backs or discounts more over these people charged more money compared to the actual flight charges.

To add more to this, The points which i have received after transaction is useless because i can't use all or 50% from the points, they only allow 119 or less depends on what trip your are booking but on their viacash link they pointed that you can redeem points upto Rs.1000 for single transaction but nothings happened so far. I felt cheated.

Instead of saying "Flat 50% Cashback" they should have advertised by saying "Cash points or Worth Cash points" in your account would have helped people not falling into these traps.

I am not the only one who felt cheated from this company, if you can check PlayStore reviews you will find all the truth about this company - playing cheap miss-leading tricks with all people.

I don't know if this issues will be resolved or not but I just want to spread the word and create awareness of the fraud service this Via.com is providing.
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Apr 10, 2017
Complaint marked as Resolved 
This was not resolved, you guys are stupid marketing people who want to loot peoples hard earned money by fake offers. I suggest people to go with other service provider and don't go for Via.
Verified Support
Apr 28, 2016
Via.com / Flightraja Travels Customer Care's response
Dear Sir,

Sorry for the experience, We hope that the issue has been resolved. If not please get in touch with us at [protected]@via.com.

Thanks
Team Via
Apr 10, 2017
Updated by kprathapk
How you mark this complaint as closed? unless you refund my money or allow me to use all my credits (via points) to use in 1 transaction then only this complaint can be closed.
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    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
    View all Via.com / Flightraja Travels contact information