[Resolved] Via.com — No Refund or high cancellation charges | |
I booked a flight ticket costing Rs. 1492/- but I want to cancel the ticket because of an emergency. When I requested for a refund, your rep says the cancellation charge is Rs. 2000/- which goes more than the amount I paid. This means I won't even get a single rupee if I have to cancel my ticket. Via.com, do you think this is fair? Do you really think one shouldn't get any refund if the ticket cost is less? I was shocked when your rep said that. This was the very first I chose Via.com for booking but this ended up a tragedy. I WASTED RS. 1490 FOR NOTHING. I COULD HAVE DONE SOME CHARITY.
I WANT TO RESOLVE THIS AMICABLY. Was this information helpful? | |
Complaint marked as Resolved
Verified Support Apr 28, 2016 Via.com / Flightraja Travels Customer Care's response Dear Sir, Sorry for the experience, We hope that the issue has been resolved. If not please get in touch with us at [protected]@via.com. Thanks Team Via | |
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