Vibecrafts.com — Requset to return the product, but no response since last two month

Address:I Block, Sector 9 , Noida

I am waiting for return for my order Id ODVC24278207 Amount Rs 9280/- since last two months. In beginning customer care representative told me that pickup will be done in 7 days . And that 7 days never comes.
4 emails received from Vibecraft but item is still waiting for pickup
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I have ordered product from vibecrafts.com
The same day I recieve the product I mail them as well as message them on Watsapp because there is no call back number but nobody reply my messages or mail, till now I have message more then 100 times but no reply and suddenly they call me after 10 days and said that the return period is over and I will not get a return or refund,

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    I Block, Sector 9 , Noida
    India
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