Verified Support
Dec 14, 2018
Videocon Industries Customer Care's response Dear Customer,
Thank you for writing to d2h.We regret the inconvenience caused
We would like to inform you that account balance and validity of your d2h account has been validated and we have found no error in your d2h account.
We would like to inform you that your current base pack is “SUPER GOLD” with a monthly subscription of Rs. 310, and apart from the base pack, you have subscribed to “CARTOON NETWORK, HBO and STAR MOVIES” with a monthly subscription of Rs. 10+10+10=30/- and we have not received any recharge against it, Hence, according to this your account balance was calculated and your due date got adjusted/reduced.
Please be informed that your current account balance is of Rs. 255.51/- and the next recharge date is 05/01/2019. Please note that any changes in base package or add-on pack will affect the due date.
If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.
For details of all our Products and Services, you may visit our Website https://www.d2h.com/
We endeavour to provide you with the best TV viewing experience. We value your association and assure you of our commitment to serve you better.
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