[Resolved]  Videocon D2H — bad service and unusual account deduction by videocon d2h

Address:

qrs no-1020/B, chelidanga railway colony, Burdwan, West Bengal, 713304

I uses videocon d2h from last 5 years my id is 48048650 i have multiple tv my monthly charge is 1800
On 29/06/19 i reached my d2h by rs 1000 but after waiting 1hrs my tv not start than i give complain in videocon d2h costomer care they said engineer will visit 29th full day tv not start
On 30/6/19 there engineer come and check as per him this is not fault of box this company software problem after refreshing at 6pm one tv started but one tv not start
Then again i complain so meny times but costomer care only take complain but not given any resolution
I so meny times talking to his senior supervisor they only give time but no any engineer come to check their engineer and service centre are very bad i call them so meny times but they didn't respond me
As such 11days past but no response found yet my tv not start till now 9/7/19.
My tv not working but company daily deducted amount no company member call me to know about problem they always write in his system that problem solved
I am frastated now they cheat me with bad service
Please look into the matter and kindly help me to solve my problem
Sujit kumar shrivastava