[Resolved] Videocon D2H — channels removed from package without prior notice.

gauravitchap

Address:

Gautam Buddh Nagar, Uttar Pradesh, 203207

I am using videocon d2h from couple of years. Recently they made some changes in my plan without informing me. Now they are asking me to pay more money for the channels i was subscribed from couple of years by saying that they are not subscribed. When i asked for details they didn't provide any satisfactory answer. Request you guys to stop using videocon d2h and switch to other companies. I am going to close my 4 connection from d2h.

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Jan 4, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2017

Videocon Industries Customer Care's response Dear Gauravitchap,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team

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Comments

Jogendr Gupta

from Ahmedabad, Gujarat

My d2h account name changa ple

Videocon Industries Customer Care's response, Dec 5, 2017

Dear Jogendr,

Please email us at [email protected]. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team

kiran gurram

from Hyderabad, Telangana

Hi,

Please change my registered tel number from [protected] to [protected] so that I can add few more channels of my choice. So do as much fast as u can.

Thanks,
kiran

Videocon Industries Customer Care's response, Dec 8, 2017

Dear Kiran,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Videocon Industries Customer Care's response, Dec 8, 2017

Dear Kiran,

Thank you for sharing your updated contact number. We have made the changes in our database.

Warm Regards,
Videocon d2h Team