Videocon D2H — Getting wrong information

Address:

591311

Dear sir,
Mera name shirajudin metgar hai mob [protected]/[protected].
Maine last month t20 match dekhane k liye sport pack active kiya tha (ID no[protected] ab world cup khatam ho chuka hai or mera monthly pack (03/04) ko katam hone wal hai to maine costamer care se contact kar ke extra sport pack cancel kar ne ko request ki to unhone kaha 3 month ka locking period hai cancel nahi ho payaga. To manine kaha last month jab maine active karne ki request di thi tab muje nahi bataya tha ki 3 month locking period k bare me. To maine kaha me recharge hi nahi karuga to unhone kaha aisa mat karo main cancellation ki request le leta hu pehale recharge karo. To maine ₹275 (2/4/16) ka jo mera package hai recharge kya meri complaint li ( complaint no[protected] house me band ho jayega . Par 48 house hone k bad bhi sport pak band nahi hua to maine aaj dobara customer care ko phone kiya aur complaint ki status pucha to unhone chech kar ke kaha k 3 month tak band nahi kar sakte. To ab aap hi batye sir ki customer care walone mujhase recharge q karwaya aur jooth q boola. Sir meri aapse request hai videocon d2h k khilaf strictly action le...
Thank you