Videocon D2H — non receipt of coupon of Jabong/ebay.com | |||
I have received phone call from phone[protected] on 14.09.14 saying that they are calling from the videocon D2H replacement department, that mine set-top box is old and that there is a scheme launched by videocon D2H that by paying Rs 5990 you will get DVR set top box and a voucher coupon of Rs 4500 that you can shop on jabong/ebay.com. so I gave my cofirmattion to do the booking. I get SMS from Videocon that work order no. 26774562 is booked. The settop box is replaced by DVR on 15.09.14 and I have paid Rs 5990 to the installer but regarding coupon there was no any positive reply thus I am cheated of the coupon of Rs 4500 my customer Id of videocon DTH is 49974782, my email Id [protected]@gmail.com Kindly do the needfull my phone is [protected] It is my opion that some people have got the data of videcon customer and are using the same for their gain Was this information helpful? | |||
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Videocon Industries customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
my complaint is still not resolved, I had complaint on 15.09.24 and today is 23.09.14 i.e. seven days has passed
the first thing that needed to be done was as soon as I have reported my complaint there should have been the first action was to block the giving of the Voucher coupon upon the completion of work order that way you could have trace the email id of the person who has booked the work order on the on-line.
How can I rate this on-line complaint Forum when my complaint is not even taken up
the first thing that needed to be done was as soon as I have reported my complaint there should have been the first action was to block the giving of the Voucher coupon upon the completion of work order that way you could have trace the email id of the person who has booked the work order on the on-line.
How can I rate this on-line complaint Forum when my complaint is not even taken up
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We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon d2h Team