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[Resolved]  Videocon D2H — Regarding wrong recharge of videocon d2h.

I'm Sampath kumar. Sir, I want to inform you that on 26/12/2021 while recharging the videocon d2h account of rs.580, I wrongly recharged my old customer ID 71787621 instead of my current customer ID[protected]. I kindly request you to refund my money back or else transfer the money to my current d2h account as soon as possible. I also enclosed proof of transaction message.
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Feb 25, 2022
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Dec 26, 2021
Updated by Pavithra Sampath I forgot to add few more details. they are
Transaction ID : NX[protected] 321
D2H Reference ID : ARMN[protected]
Verified Support
Dec 28, 2021
d2h Customer Care's response Dear Pavithra,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
Verified Support
Dec 29, 2021
d2h Customer Care's response Dear Pavithra,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Verified Support
Dec 29, 2021
d2h Customer Care's response Dear Pavithra,

As per the discussion over the call, please share the payment screenshot so that we would be able to transfer the amount from the old customer id 71787621 to the new customer id[protected].

Thanks & regards
Jan 01, 2022
Updated by Pavithra Sampath Payment screenshot.. please slove it soon

Jan 01, 2022
Updated by Pavithra Sampath Sorry for late update.I haven't noticed the mail.kindly fix the problem as soon as possible.
Verified Support
Jan 03, 2022
d2h Customer Care's response Dear Pavithra,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
Jan 06, 2022
Updated by Pavithra Sampath I already shared this.
Registered telephone number of old d2h : [protected].
Registered telephone number of current d2h: [protected]
Jan 24, 2022
Updated by Pavithra Sampath Guys, when will you transfer the amount of 580 to my current account. I've Posted complaint on Dec 26 and till now you guys haven't solved it. please solve it. As the dish recharge is expired we again recharged with the amount of rs.580 which too will expire on April 2022.
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Registered telephone number of old d2h : [protected].
Registered telephone number of current d2h: [protected]
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Guys, when will you transfer the amount of 580 to current account. I've Posted complaint on Dec 26 and till now you guys haven't solved it. please solve it
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