Videocon D2H — unable to close account

ravicheedella

from Hyderabad, Telangana

Address:

500090

First of all I am a stupid that taken videocon d2h. Previously I had an issue with d2h as without my notice addons added to my account and after a long discussion they removed from account without any componsation. I am not using d2h from more than 6 months and today unexpectedly recharged the account and got to know that my account is still in active state and my amount 333 will not be refunded. I asked to close my account and what they are saying is videocon d2h is a hell once we enter we cannot go back. I wanted to close my bloody d2h account can I know the process for that.

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d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Ravi,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Ganpat Prajapat

from Mumbai, Maharashtra

Complaint number[protected])[protected])[protected][protected] to 5-6-19 5 days continue complaint is not solved balance everyday cut TV channel not working all channel engineering is complaint automatic close not mi call 475 recharge 6 this balance cut only same speech customer care 24 hours not sol

d2h Customer Care's response, Jun 17, 2019

Verified Support

Dear Ganpat,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards