Videocon D2H — unfair charges

Address:

Ghaziabad, Uttar Pradesh

I am really disappointed by your service. I have bought a new connection on 15th march. I was told i will get 1 month free subscription. I got calls and text that my account is set to expire on 11th April. I thought the free month has not lasted long. I recharged on 11th April for 1 month. Again this month i got text that my package will end on 5thMay, then they made it 6th of May as i had activated something extra on my account. I have called your customer service last month saying i don't want anything extra on to my account and they said they have removed it. On 19th April i got a call from you guys saying if i want to add d2h cinema, i said no, they hung up the call. Now I am being told that i activated the service so i was charged for that. First i never asked you to put it on. Second i have already called you guys and cancelled all extras from my account. Why should I still pay for your mistakes. I want my refund straight away. My D2H account number is[protected]. my contact number is [protected]