[Resolved]  Videocon D2H — Very bad service by Videocon d2h and bad behaviour of their engineers.

Address:New Delhi, Delhi

Sub: Non- attending of complaint by Videocon Engineer. Ref: Cust ID No.[protected] There are no signal in my Videocon d2h connection since last three days. On 26.5.2014, I lodged a complaint No.[protected] at Videocon centre telephonically with the request to attend the complaint at morning OR at evening as I am living alone at my residence and a working professional. On 27.5.2014 at 11:20 AM, I received a call from Mob No. [protected] who told his name as Rajesh and engineer of Videocon. He straightway refused to attend my complained in morning or evening and said . "I can come only from 12 Noon to 4 PM as my residence is very far" About two months back I was harassed in similar way by Videocon engineer to rectify my problem and at that time he demanded Rs 800 from me to rectify the problem. Everytime engineer says that your antenna is loose and it is to be relocated. Therefore I have requested Videocon either to rectify to rectify my problem or permanently disconnect my d2h connection and to refund my balance recharge amount. I think Videocon d2h has worst service and I request all not to install Videocon D2h. From: C. M. SHARMA A-3/4, M.S. Flats reclemto PESHWA ROAD, ion NEWsame DELHI-110001 Mob: 97176117
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Complaint marked as Resolved 
Thank you Cosumercomplaint.in . The Complaint has been resolved in such a fast manner first time that is after lodging complaint with consumercomplaint.in. C. M. Sharma
Complaint comments 

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Dear Chandresh,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon d2h Team
Dear Chandresh,

We understand that our representatives have got in touch with you and have resolved your issue.
We have also taken a note on your confirmation that, your product is working fine.
Please feel free to contact us in future.

Warm Regards,
Videocon d2h Team
Thank you Cosumercomplaint.in
.
The Complaint has been resolved in such a fast manner first time.


C. M. Sharma

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