[Resolved]  Videocon D2H — videocon d2h wrong recharge to subscriber id:78302515

Address:431602
Website:GOOGLEPAY BILLDESK

Dear sir, madam
As per mention above subject videocon d2h wrong recharge to subscriber id:78302515 recharge by mistakenly done amount rs 300/- on dated 22 dec 2018 time 4:41 pm through googlepay application transaction id:cicagkditjrecg bill desk id:bdg[protected]oksbi
Bbps id:bd01h9376364
Opertor transaction id:[protected], upi transaction id:[protected].
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Feb 1, 2019
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2018
Videocon Industries Customer Care's response
Dear Abdul,

Please share your Customer ID, Complaint No. or Contact number with us, so we can get in touch with you and assist you at priority.

Warm Regards,
Videocon d2h Team
Verified Support
Dec 28, 2018
Videocon Industries Customer Care's response
Dear Customer,


Thank you for writing to d2h.

We request you to write us back with your concern in detail about the wrong recharge done from your end

Also, request you to mention the details of account wherein recharge has been done wrong to enable us to serve you better

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible

For details of all our Products and Services, you may visit our Website https://www.d2h.com/

We endeavour to provide you with the best TV viewing experience. We value your association and assure you of our commitment to serve you better.
Complaint comments 

Comments

9-Nov-2018
(29-Nov-2018) TO TRANSFER INB Bharat Business Channel L TECH_BARATB Payments[protected]IGAEWAFRH0 TRANSFER TO 4599

rs 300.00 deducted but not rechaged. why this problem happens always?
why do u keep this option in ur app?

must take action and also remit it.
i[censored] not solve this problem will go for consumer court.

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