[Resolved]  Videocon D2H — worst service by videocon d2h setup box

Address:Ghaziabad, Uttar Pradesh, 201102

I had raised many complaints regarding my product setup box not working properly thats why i ordered a upgrade product in hd.
But videocon d2h company executive and customer care had usually laying with me and given time after time now i m getting very frustrated.
It about 3-4 days almost passed when i requested to upgrade the same but its not getting upgraded till now after many assurance from company side or executive. Its is very shameful act by company person, i request to you to please make a massive penalty on this company because they always making false statement and their service after sale is worse.
My customer id is[protected]
Was this information helpful?
No (0)
Yes (0)
Nov 5, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2017
Videocon Industries Customer Care's response
Dear Sami,

Apologies for the inconvenience caused. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

Hi there my customer ID is 46000725 and my old rtn is [protected] and i want to change my no. To [protected].. thanks
Videocon Industries Customer Care's response, Oct 5, 2017
Dear Sukh,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
I have purchased D2H connection from my Tenent name Mrs Jayshree would like to transfer it to my name as follow G.SHANKAR NO 1254, 3RD CROSS BSK I STAGE ASHOKNAGER BANGALORE-560050ph[protected]
Videocon Industries Customer Care's response, Oct 5, 2017
Dear Shankar,

Please share your Customer ID, Complaint No. or Contact number with us, so we can get in touch with you and assist you at priority.

Warm Regards,
Videocon d2h Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information