[Resolved]  Videocon D2H — Wrong deduction of money

Address:

Ahmedabad, Gujarat

MY CUST ID IS 85336595.
There was connectivity issue in my channel and i made a complain to the DH services.they told it will charge 150 re although it was not our fault, then i raised complain to consumer forum and then one of their representative called us and gave confirmation that it will not be chargeable and our representative will come and make it correct free of cost.same had been reconfirmed by the engineer who visited personally.(i got call from this no :[protected] on 23/07/2014 at 10:56 AM ).after all this company has deducted 150rs visit charge from my account.hence this is cheating with customer. do the needful at earliest.