[Resolved]  Vigil Infrra Solutions — Cctv servicing not provided. They promised 1 year service and warranty.

Address:	Hyderabad, Andhra Pradesh, 500016
Website:	www.vigilinfrra.com

In our company we ordered a cctv camera's. On that day they offered if you have any complaint regard the cameras upto 1 year they can provide free servicing. Before 7 days telephone cable wire pin damaged. I file a complaint on that issue they told we can come and resolve the problem within 24hrs. But since today i can't resolve the problem. Today i called to concern person first 2 times he cut the call after that he lift the call and started to scold me. And he told me we can't give any service. If you want the service you can deposit 10, 000/- in my account. Actually i do one mistake he cut the call again i call 2 times for that i ask apologies to him but he can't stop scolding me i didn't talk any bad words also. Because of that issue i got calls from my head office. I explain the issue when rise the complaint. He can promised on that day i can resolve the problem with in 24hrs. I mentioned the company name, address and concern person details below


Company : vigil infrra solutions
Address: b-411 shanthibagh apartments, begumpet, hyderabad-500016.
Name : surya j
Mobile: [protected]
Email: [protected]@vigilinfrra.com