Vijaya Diagnostic Centre — Discrepancy in report

Address:

Rangareddy, Andhra Pradesh, 500060

My wife who is 9 months pregnant had to visit the vijaya diagnostic centre, dilsukhnagar branch to get the haemoglobin test done as advised by the doctor.
The haemoglobin in the report was given as "19.2".
We were shocked as the reading had never crossed "12" in the past 9 months of pregnancy. When the report was shown to the doctor that we were visiting for check up, she immediately told us that the reading was wrong and it could not be "19.2" and thus advised us to get it tested once again. After testing the same in her nursing home, the haemoglobin reading was "10.9".
We were shocked that how can a reputed diagnostic centre make such a mistake and visited the vijaya diagnostic centre and spoke to incharge who then connected our call to the the concerned person and the answer that we got was "this is the reading given by our machine and our machines are up to date".

This might be a minor report, but imagine if such mistakes are done in the reports which are considered for important treatments related to heart or so. This might lead to improper treatment of the problem which is really scary.
Now i can conclude that i can never trust the tests done in vijaya diagnostic centre and hence from now on will always avoid this diagnostic centre.

Thanks,
Avinash chauhan