Sir/mam
I have ordered a FOSTELO MAROON LEATHER DENIKEN HANDBAG FSB-50
on 20th august for my Mother's birthday and I received the delivery on 30th august but when I opened the order I found it of BLACK color
I have returned that order on 2nd sep to the concerned site
but till now I neither have received a fresh order nor I have got the Refund
I got confirmation mail that they have received the returned order
But now they are not responding towards my mails
I have called them so many times, they don't respond to my calls
I am getting very tensed,
Please help me either to get my REFUND or to REPLACE my order
Thankyou
My order id : VB[protected]
Kajal
Karnal, Haryana
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