Violetbag.com — Mismatch of order

Address:Karnal, Haryana

Sir/mam I have ordered a FOSTELO MAROON LEATHER DENIKEN HANDBAG FSB-50 on 20th august for my Mother's birthday and I received the delivery on 30th august but when I opened the order I found it of BLACK color I have returned that order on 2nd sep to the concerned site but till now I neither have received a fresh order nor I have got the Refund I got confirmation mail that they have received the returned order But now they are not responding towards my mails I have called them so many times, they don't respond to my calls I am getting very tensed, Please help me either to get my REFUND or to REPLACE my order Thankyou My order id : VB[protected] Kajal Karnal, Haryana [protected]
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    Karnal
    Haryana
    India
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